TradingView is one of the most popular charting platforms for traders. But sometimes it stops working — charts don’t load, indicators throw errors, the site shows a blank screen, or the app crashes. This post explains the common reasons, step-by-step quick fixes, how to check if the problem is on TradingView’s side, and tips to avoid future trouble.
Quick summary (if you’re in a hurry)
Most problems are caused by either:
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TradingView server issues (outage / partial service failures). Check their status page first. (status.tradingview.com)
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Local device or browser problems (cache, extensions, old browser). (luxalgo.com)
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Network, firewall, or VPN blocking connections. (reddit.com)
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Heavy charts or bad Pine scripts causing high CPU/memory or script errors. (TradingView)
1) First thing to check: Is TradingView down?
Before troubleshooting your device, check TradingView’s official status page. If TradingView has an incident, they post updates and estimated fixes there. You can save time by confirming whether the outage is global or just your region. Sites that collect outage reports (like Downdetector) can also show sudden spikes in user complaints. (status.tradingview.com)
2) Common local causes and how to fix them
A — Browser cache and site data
Symptoms: blank chart, partial loading, elements missing.
Fix: clear browser cache (or open TradingView in a private/incognito window). Also try a different browser (Chrome, Firefox, Edge). Many guides recommend removing cached files because stale JavaScript/CSS can break the site. (luxalgo.com)
B — Browser extensions / adblockers / script blockers
Symptoms: login issues, “stack unavailable” or blocked resource errors.
Fix: disable adblockers or privacy extensions temporarily and reload. Extensions sometimes block essential TradingView scripts or websockets. The TradingView help pages explicitly suggest disabling extensions when uploads or pages fail. (TradingView)
C — Network / firewall / VPN / DNS issues
Symptoms: “cannot connect”, slow loading, repeated reconnects.
Fix: try a different network (phone hotspot), turn off VPN, or check your firewall settings — some firewalls may block the web socket or TradingView domains. Users often fix problems by allowing TradingView in their OS firewall or switching DNS to a public resolver. (reddit.com)
D — Too many indicators, heavy layouts, or device limits
Symptoms: browser uses high CPU/memory, charts freeze, tabs crash.
Fix: remove extra indicators and drawings, close other heavy tabs, or use the desktop app which has settings to manage memory. TradingView provides steps to reduce memory usage, like clearing the app cache and toggling hardware acceleration. (TradingView)
E — Pine script / custom indicator errors
Symptoms: “study error”, “calculation timed out”, missing indicator output.
Fix: remove or disable the custom indicator to confirm it’s the cause. If the indicator is faulty, contact the script author or revert to a stable version. Many community posts and guides show that bad scripts can stop rendering or slow down charts. (luxalgo.com)
3) Mobile & Desktop app specific fixes
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Mobile: update the TradingView app and your device’s WebView (Android) or system browser. Restart the app and device. TradingView help pages recommend making sure system components are updated. (TradingView)
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Desktop app: update the app, clear the app cache, and make sure your OS and graphics drivers are current. If a tab or the app crashes, follow the “tab crashes” troubleshooting steps from TradingView support. (TradingView)
4) Step-by-step troubleshooting checklist (do these in order)
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Check TradingView status page for outages. (status.tradingview.com)
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Open TradingView in a private/incognito window. If it works there, the problem is probably cache or an extension. (luxalgo.com)
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Disable browser extensions (adblock, privacy tools) and reload. (TradingView)
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Try another browser or device. If another device works, the issue is local.
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Turn off VPN and try a different network (phone hotspot). Check firewall rules if on Windows. (reddit.com)
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Remove custom indicators or reduce chart complexity (1–3 indicators). Refresh. (TradingView)
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Update TradingView app and system/browser to the latest version. Restart. (TradingView)
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If none of the above works and status page is fine, contact TradingView support and include console logs (screenshots of errors), browser name/version, and steps you tried. TradingView’s help center has articles for many common error messages. (TradingView)
5) How to read simple error messages
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“Stack unavailable” or sign-in popups: often browser cookie or auth issues — try clearing site data and logging in again. TradingView has help docs for sign-in errors. (TradingView)
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“Study error” or “calculation timed out”: an indicator or script failed — remove that script. (luxalgo.com)
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Websocket disconnects / repeated reconnects: likely network or firewall problem. Try another network. (help.topstep.com)
6) When the problem is on TradingView’s side
If the status page shows an incident, or many users on Downdetector report issues, TradingView’s engineering team is probably working on it. During such outages:
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Avoid making big trades from the platform until it’s stable.
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Use alternative data sources (your broker’s charts) if you need urgent market access.
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Follow TradingView’s official status updates or their social channel for ETAs. (status.tradingview.com)
7) Preventive tips (so TradingView works smoother)
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Keep your browser and TradingView app updated. (TradingView)
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Use a reliable internet connection (wired > Wi-Fi when possible). (luxalgo.com)
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Limit very heavy layouts — remove unused indicators and large watchlists. (TradingView)
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Create backups of important layouts and scripts so you can revert if a script breaks.
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Follow TradingView support pages and community posts for best practices. (TradingView)
8) If you contact support — what to include
Provide:
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A short description of the problem and when it started.
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Browser (name + version) or app version, OS, and whether you tried another device.
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Steps you already tried (cache clear, incognito, different network).
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Screenshots or a short screen recording of the error and console logs if possible (F12 → Console in browser). This helps the support team diagnose faster. (TradingView)
Conclusion
TradingView “not working” usually comes down to either a server outage or local issues (browser, extensions, network, or heavy indicators). Start by checking the official status page, then use the checklist above: incognito mode, disable extensions, try another browser or network, reduce chart load, update apps, and finally contact support with clear details if needed. Following the preventive tips will reduce the chances of repeat issues.