If you want to stop your Jio Hotstar (Disney+ Hotstar) subscription, this guide will walk you through the easiest ways. I will explain each method in plain English and show what to check so you don’t get charged again. There are a few different ways people subscribe to Hotstar — directly on the Hotstar website or app, through Google Play (Android), through Apple (iPhone/iPad), or as a partner offer (for example, bought with a Jio recharge). Which method you used to pay decides how you cancel. Read the short explanation for each method, follow the steps, and always make sure you see a cancellation confirmation.
1) Cancel inside the Hotstar app or website (direct subscription)
If you bought the subscription directly on Hotstar (by adding payment inside the app or on the Hotstar website), you can cancel from your Hotstar account.
Open the Hotstar app or log in on a browser. Go to your profile or the menu that says My Space (or Account on a browser). Look for Help & Settings or Account Settings and then choose Manage Account or Subscriptions. There you should see your active plan and an option to Cancel or Cancel Auto Renewal. Tap or click that and follow the prompts. The app will usually show a popup that confirms how long you can still watch after cancellation — your access often continues until the end of the current billing cycle. This is the cleanest way if Hotstar is the service charging your card or net banking. (Hotstar)
A few practical tips when cancelling this way: make sure you are logged into the same Hotstar account that has the active subscription; scroll through the account page fully — sometimes the cancel button is a little further down; and keep a screenshot or note of the confirmation screen so you have proof if needed later.
2) Cancel if you pay through Google Play (Android users)
If you used your Google account to subscribe — for example, you subscribed inside the Hotstar Android app and Google Play handled the payment — then you must cancel from Google Play. Open the Google Play Store app on your Android phone. Tap your profile icon at the top right, then choose Payments & subscriptions → Subscriptions. Find Disney+ Hotstar or Hotstar in the list, tap it, and then tap Cancel subscription. Follow the on-screen steps to confirm.
Google Play keeps a record, and cancelling there stops future charges from Google. After cancelling, you will still be able to use Hotstar until the current paid period ends. If you can’t find the subscription, make sure you are signed into the same Google account that was used when you first subscribed. (Google Help)
3) Cancel if you pay through Apple (iPhone, iPad, Mac)
If you subscribed through the App Store, Apple manages the payments and you must cancel using your Apple ID. On an iPhone or iPad, open Settings, tap your name at the top, then choose Subscriptions. Find Disney+ Hotstar and tap Cancel Subscription. If you use a Mac, open the App Store, click your name or the sign-in button, go to Account Settings, and then Manage under Subscriptions. Confirm the cancellation.
Apple’s system will keep the subscription active until the end of the billing period but will not renew it. If you don’t see Hotstar in your subscriptions, sign in with any other Apple ID you might have used or check receipts in your email to learn which Apple ID was used. (Apple Support)
4) Cancel if your Hotstar plan came with a Jio recharge or partner offer
Many people in India get Hotstar through partner deals — for example, a Jio recharge that includes a Hotstar plan. If your subscription came as part of a Jio offer (or other telco partner like Airtel or Vi), the subscription might be managed by the partner and not directly by Hotstar. In those cases you usually cannot cancel inside the Hotstar app — instead you need to manage the offer through the partner’s app or website or contact their support.
Hotstar’s help pages explain partner offers and how those are different. If you received Hotstar from a Jio recharge, check the Jio app (MyJio) or the SMS and email that came after the recharge to see the details. If you cannot turn off renewal from the Jio side, contact Jio customer care and ask them to stop the Hotstar auto-renewal or to opt you out of the partner offer. Keep any transaction ID or recharge receipt ready when you contact them. (Hotstar)
5) What to expect after cancellation (access and refunds)
When you cancel, you usually keep access until the current paid period ends. For example, if you paid for a month and cancel after 10 days, you still can watch for the remaining 20 days — the service rarely cuts your access immediately. Refund policies vary. If you cancel right after subscribing, Hotstar and app stores have different rules about refunds. Google Play and Apple also have their own refund processes; you may need to request a refund from them directly if you believe you were charged in error.
If your subscription came through a partner (Jio, Airtel etc.), refund or reversal rules may be different and often require going through the partner’s help channels. Save receipts and confirmation messages until everything is settled. (Hotstar)
6) If you get stuck: check account, payment source, and contact support
Sometimes a cancellation looks successful but the charge keeps coming. The most common reasons are:
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You cancelled the Hotstar app but the subscription was managed by Google Play or Apple.
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You used a different email/ID when subscribing than the one you are checking now.
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The subscription was bought as a partner offer (Jio/Airtel) and must be stopped via the partner.
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Payment didn’t process correctly and the platform retried the charge.
First, confirm which account received the charge — check your bank or card statement for the exact merchant name and date. That often shows whether Hotstar charged you directly or whether Google or Apple did. If you still can’t find it, open Hotstar and go to Help & Support → Account Settings and follow the instructions or use their chat/contact option. If the plan came through Jio, check MyJio app or Jio’s customer care. Hotstar’s official help pages have clear steps for each case, and following those will usually resolve the issue. (Hotstar)
7) Safety note: avoid fake support numbers and phishing
Be careful. There are fake phone numbers and websites that claim they can cancel subscriptions for you and then ask for OTPs, card details, or remote access. This has led to fraud in some cases. Never share your OTP or full payment details, and do not allow remote control of your phone for this purpose. Use only official help pages, the Google Play or Apple support pages, your bank’s official app, or the official MyJio app when dealing with partner offers. If someone asks for OTPs or banking passwords, stop and report the incident. (The Times of India)
8) Short checklist before you cancel (do these to avoid mistakes)
Before you cancel, do these quick checks:
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Note which email or phone number is linked to your Hotstar account.
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Check your bank or card statement to see which merchant is charging you (Hotstar, Google Play, or Apple).
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If you used a Jio recharge or other partner offer, find the recharge receipt and partner SMS.
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Take a screenshot of the cancellation confirmation screen or email for your records.
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If you worry about future accidental renewals, remove saved cards or payment methods from the account you used to subscribe.
These small steps save time and make any later disputes easier.
9) If you want to re-subscribe later
If you cancel but want to come back later, you can resubscribe anytime from the same place you originally subscribed. If you cancelled on Google Play, go back to the Play Store → Subscriptions and choose Resubscribe. If you cancelled inside Hotstar, open the app or website and choose the plan you want. If your subscription was via Jio or another partner, you can buy the partner offer again when it is available.
Final words
Cancelling Jio Hotstar (Disney+ Hotstar) is usually quick once you know how you first paid. The main thing is to cancel from the right place — Hotstar app/website, Google Play, Apple, or the partner that gave you the plan. Keep a confirmation screenshot and check your bank statement after cancellation to be sure the next billing does not happen. If something goes wrong, use the official help pages and support channels; avoid unknown phone numbers and links that ask for OTPs or sensitive information.