Easy Guide : What is the Webex for Intune app — and how admins can use it

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Webex for Intune is the Cisco Webex app packaged and integrated so Microsoft Intune (Endpoint Manager) can install, manage, and protect it on users’ devices. It helps IT teams deploy Webex, enforce corporate policies, and use Microsoft conditional access and app protection features. 

 Webex Intune - Apps on Google Play

1) What exactly is “Webex for Intune”?

Webex for Intune is the Webex collaboration app (meetings, messages, calls) prepared to work with Microsoft Intune management. There are mobile versions (Android/iOS) that support Intune app protection and device enrollment flows, plus guidance for deploying the desktop app via Intune. The Intune-edition lets administrators control settings like sign-in method, VPN on demand, and data protection for company accounts. (Google Play)

2) Why organisations use Webex with Intune (simple reasons)

  1. Central deployment: Push Webex to many devices from the Intune console instead of manual installs. (Webex Help Center)

  2. Security & compliance: Apply app protection policies (MAM) so corporate data stays safe even on personal (BYOD) devices. (Webex Help Center)

  3. Conditional access & SSO: Work with Microsoft Entra ID (Azure AD) to require device compliance or MFA before allowing Webex access. (Webex Help Center)

  4. Better user experience: Single Sign-On and streamlined enrollment make it easier for employees to start meetings or chat. (Webex Help Center)

3) Quick admin checklist — how to add Webex to Intune (step-by-step, short)

Use these high-level steps. Exact UI names may change, but the idea stays the same.

  1. Get the right installer or app listing

    • For mobile, use “Webex for Intune” from Google Play / App Store or use the Intune supported app listing. (Google Play)

    • For Windows/macOS, download the official MSI or DMG from Cisco and prepare it as a Win32 / line-of-business app in Intune. (Webex Help Center)

  2. Add the app in Intune portal

    • In Microsoft Endpoint Manager, go to Apps > All apps > Add and choose the correct app type (Store app for mobile, Win32 or LOB for desktop). Upload package or link the store app.

  3. Configure app protection and assignment

    • Create an App protection policy (MAM) to control copy/paste, save-as, data transfer, and require managed browser if needed. Assign it to groups.

  4. Set Conditional Access (optional but recommended)

    • In Entra ID (Azure AD), create a Conditional Access policy to require device compliance or MFA for Webex access. You can integrate with Intune compliance checks. (Microsoft Learn)

  5. Test with a small pilot group

    • Deploy to a test group, verify sign-in, meeting join, file sharing rules, and that the app respects protection policies.

4) Common settings admins care about (plain language)

  • Managed Browser requirement: Force links or SSO flows to open in Microsoft Edge (managed) to keep data inside policies. (Webex Help Center)

  • On-demand VPN: If your company needs secure tunnels for app traffic, Intune can be used to set VPN on demand for the Webex app. (Webex Help Center)

  • Device enrollment vs app-only protection: You can either fully enroll devices (MDM) or protect only the app (MAM). MAM is useful for BYOD where users don’t want to enroll their device. (Webex Help Center)

5) Sign-in flow and Single Sign-On (SSO) — what to expect

Many organisations use Microsoft Entra ID (Azure AD) to provide SSO for Webex. When set up, users click sign-in, they get redirected to Microsoft for authentication, and Intune ensures the device or app is compliant. On iOS/Android, some flows may require Microsoft Authenticator, Microsoft Edge as the default browser, or an Entra Conditional Access prompt — so document this for your users. (Webex Help Center)

6) Troubleshooting tips (easy)

  • If installs fail on Windows: check whether you added Webex as a Win32 or store app—Intune handles these differently. Community forum posts show Win32 packaging and detection rules are common failure points. (Microsoft Learn)

  • If SSO or Conditional Access blocks sign-in: test with an account that has no CA policy, then review the CA policy and Intune device compliance rules. (Microsoft Learn)

  • If app protection blocks copy/paste unexpectedly: inspect the MAM policy settings (data transfer, save-to policy) and adjust per business need. (Webex Help Center)

7) Best practices (short list)

  • Start small: Pilot with IT and one team before company-wide rollout.

  • Document for users: Explain sign-in steps, app browser behavior, and how meetings work with Intune policies.

  • Use Conditional Access thoughtfully: Balance security with user experience — require device compliance where sensitive data is handled. (Webex Help Center)

  • Keep packages updated: Use Webex help pages for the latest installers and Intune guidance. (Webex Help Center)

8) Useful links for admins (official docs you should read)

  • Webex help: Install Webex App with Microsoft Intune — official steps for administrators. (Webex Help Center)

  • Webex mobile security & Intune integration notes — how to secure mobile devices and use MAM. (Webex Help Center)

  • Microsoft docs: Configure Cisco Webex provisioning and SSO in Entra ID — to connect Webex with Azure AD. (Microsoft Learn)

9) Final words — is it worth it?

If your organisation uses Microsoft 365 and Intune already, adding Webex for Intune gives you cleaner management, better security controls, and a smoother user experience than unmanaged installs. It’s a solid choice for companies that need to balance collaboration with data protection. (Webex Help Center)

Dharmendra Verma

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